Intent Classification for Agent Routing: LLM-Based, Embedding-Based & Hybrid Approaches
Intent Classification for Agent Routing: LLM-Based, Embedding-Based & Hybrid Approaches
Learn intent classification for agent routing in a detailed, easy-to-understand way. This guide explains LLM-based routing, embedding similarity, hybrid classifiers, confidence thresholds, fallback logic, and multi-intent detection with a practical example.